Michael Caplan

Biography

Michael is a partner in our Technology and Digital group.

He is known for his energy and his client care.  Michael specialises in complex bespoke contracting arrangements and has a wealth of experience in Australia and throughout Southeast Asia in the procurement and management of complex technology solutions and associated services.

Michael also advises regularly on data protection, data commercialisation and cybersecurity. He also has extensive experience supporting M&A transactions, advising on business separation and transition issues.

Experience

Michael’s experience includes advising:

  • A regional bank on its implementation and ongoing operation of an end-to-end outsourced core banking platform. 

  • A leading telecommunications company on many of its networks and technology related projects including its ground-breaking data and AI joint venture and its multi-billion inter-city fibre project. 

  • A leading gaming and wagering company on its enterprise-wide IT transformation arrangements and outsourcing and managed services program. 

  • A UK-based automation provider on the implementation of an automated fulfilment and distribution centre solution and web platform to support online grocery orders for a leading Australian retailer. 

  • An Australian energy company on its end-to-end IT Outsourcing Arrangements and Business Process Outsourcing Arrangements. 

  • A major international toll road operator with the implementation of a multi-tenanted tolling system across multiple toll roads in New South Wales and Victoria. 

  • A Hong Kong based telecommunications company on the sale of an interest in its passive fibre network. 

  • A global mining company on its group wide information technology outsourcing program. 

  • A regional telecommunications company on the redesign of its infrastructure and applications outsourcing panel arrangements.  

  • A large regional infrastructure services company on a “first of its kind” work management system.  

  • A significant customer loyalty program on the development of an identity and data matching platform which collects customer data from different sources for targeted marketing activities. 

  • A multinational construction and real estate company on strategic partnerships with global technology companies and strategic advice relating to data and privacy. 

Awards and Recognition

  • Chambers Asia-Pacific 2024 - 2025

    Ranked for TMT: IT & Telecommunications

  • Best Lawyers 2025

    Ranked for Commercial Law, Information Technology Law, Outsourcing Law, Privacy and Data Security Law, and Telecommunications Law

  • Doyle’s Guide 2024

    Recommended individual for TMT