Aviva Leitch

She leads a team that delivers major cross-functional change initiatives across business operations. She believes workplace satisfaction and effectiveness can improve by focusing on simplicity and eliminating friction to streamline how work gets done.

Her team collaborates closely with stakeholders across operations to develop and implement innovative solutions that simplify business processes and improve the end-user experience. This includes new technology selection and implementation, process improvement, automation, data governance and change management.

An experienced transformation and projects leader, Aviva has a background in HR, operations and strategy across financial and professional services.