14/11/2024

In this edition of Gilbert + Tobin’s Financial Services Regulation Newsletter, we focus on key legal developments over the last fortnight.

Contents


On the pulse

ASIC states that product issuers must improve distribution practices to ensure DDO compliance – see ASIC update.

ASIC warns governance gap could emerge in first report on AI adoption by licensees – see media release.

Opening Statement by ASIC Chair Joe Longo at the Senate Economics Legislation Committee, Supplementary Budget Estimates, 7 November 2024 – see statement.

ASIC seeks feedback on proposed guidance on sustainability reporting regime – see media release.

APRA Deputy Chair Margaret Cole – Speech to the AFR Super & Wealth Summit 2024 – see speech.

APRA increases transparency of super fund expenses – see media release.

APRA and ASIC publish latest data on life insurance claims and disputes – June 2024 – see media release.

Financial market infrastructure reforms: regulations made – see Regulations.

New Bill – Corporations Amendment (Streamlining Advice Process) Bill 2024 No. (Cth) – see Bill.

Government introduces Scam Prevention Framework – see media release.

ASX Group Monthly Activity Report – October 2024 – see report.

G+T Insight - Corporate Advisory Update – October 2024 – Sally Randall and Hiroshi Narushima (31 October 2024).

G+T Insight - Regulatory Rumblings – Quarterly Update October 2024 – Elizabeth Hilliard and Paddy O’Sullivan (31 October 2024).

G+T Insight - Global Legal Insights: Blockchain & Cryptocurrency Regulation 2025 – Peter Reeves and Emily Shen (30 October 2024).

G+T Insight - Financial Services Forum Key Takeaways – Elizabeth Avery and Adam D’Andreti (6 November 2024).


ASIC

Product issuers must improve distribution practices to ensure DDO compliance

ASIC reminded product issuers that, under the design and distribution obligations (DDO), they must take reasonable steps that will, or are reasonably likely to, result in financial product distribution consistent with their target market determination. 

ASIC recently called on product issuers to review their distribution practices for DDO compliance, as poor design and distribution puts consumers at risk of financial harm. This call to action follows ASIC’s latest DDO surveillance which examined compliance with product issuers’ obligation to take reasonable steps to support appropriate distribution of their products. ASIC noted issuers need effective arrangements to manage the risks identified in the distribution of their product. 

See ASIC Report 795 Design and distribution obligations: Compliance with the reasonable steps obligation.

See ASIC update.

ASIC warns governance gap could emerge in first report on AI adoption by licensees

ASIC is urging financial services and credit licensees to ensure their governance practices keep pace with their accelerating adoption of artificial intelligence (AI). The call comes as ASIC’s first state of the market review of the use and adoption of AI by 23 licensees found there was potential for governance to lag behind AI adoption, despite current AI usage being relatively cautious.

ASIC Chair Joe Longo said making sure governance frameworks are updated for the planned use of AI is crucial to licensees meeting future challenges posed by the technology. ASIC’s findings revealed nearly half of licensees did not have policies in place that considered consumer fairness or bias and even fewer had policies governing the disclosure of AI use to consumers.

See ASIC media release

Opening Statement by ASIC Chair Joe Longo at the Senate Economics Legislation Committee, Supplementary Budget Estimates, 7 November 2024

ASIC Chair Joe Longo outlined ASIC’s ongoing transformation since his appointment in 2021, driven by recommendations from the 2022 Financial Regulator Assessment Authority (FRAA) review. Longo said ASIC has made significant strides, including organisational redesign, improved collaboration and enhanced data capabilities to address emerging risks such as market volatility, AI and cybersecurity. 

ASIC has implemented 19 of the FRAA’s 22 recommendations, focusing on innovation in surveillance, strategic planning and stakeholder engagement, with key long-term priorities in data, technology and impact assessment. Longo also highlighted the upcoming release of ASIC's draft regulatory guide on sustainability reporting, marking a key step in evolving financial reporting standards amidst growing environmental, social and governance concerns.

Read the full statement.

ASIC seeks feedback on proposed guidance on sustainability reporting regime

On 7 November, ASIC released a draft regulatory guide on the sustainability reporting regime for consultation with stakeholders. 

From 1 January 2025, many large Australian businesses and financial institutions will need to prepare annual statutory sustainability reports containing climate-related financial disclosures.

The draft Regulatory Guide 000 Sustainability reporting (Draft RG 000) includes guidance on who must prepare a sustainability report, how the regime will interact with existing legal obligations and how ASIC will administer the sustainability reporting requirements. This includes specific guidance on ASIC’s approach to granting relief from the regime and use of its new directions power.

Draft RG 000 also addresses specific issues in relation to the contents of the sustainability report and sustainability-related financial disclosures outside the sustainability report.

ASIC Commissioner Kate O’Rourke said: ”Our focus for this regulatory guide is to assist preparers of sustainability reports to comply with their obligations so that users are provided with high-quality, decision-useful, climate-related financial disclosures that comply with the law and the sustainability standards”.

ASIC’s Consultation Paper 380 Sustainability reporting seeks stakeholder feedback by 19 December on Draft RG 000, whether any ASIC legislative instruments grant relief in relation to financial reporting or audit requirements should be extended to sustainability reporting and any other areas where ASIC should support the introduction of the sustainability reporting regime.

See ASIC media release.

ASIC Key actions and proceedings

  • ASIC sues Oak Capital alleging unconscionable conduct designed to avoid the National Credit Code – ASIC has commenced proceedings against Oak Capital (Oak Capital Mortgage Fund Ltd and Oak Capital Wholesale Fund Pty Ltd) for allegedly engaging in unconscionable conduct to avoid the National Credit Code (the Code). ASIC alleges that from 7 March 2019 to 4 October 2023, Oak Capital made up to 47 loans totalling over $37 million under a model designed to avoid the application of the Code and the National Consumer Credit Protection Act 2009 (Cth). ASIC alleges Oak Capital provided loans to companies – rather than the individuals requiring the loan – to avoid the operation of the Code and the National Consumer Credit Protection Act 2009 (Cth) in circumstances where Oak Capital knew, or ought to have known, the loan was for a domestic, personal or household purpose (such as a home loan) and would otherwise be captured by the Code. See ASIC media release.
  • Federal Court finds HCF Life contract term was liable to mislead the public – The Federal Court found a 'pre-existing condition' term in certain HCF Life insurance policies was liable to mislead the public because:
    • It seemed to allow HCF Life to deny coverage if a customer did not disclose a pre-existing condition before entering the contract and a medical practitioner subsequently formed an opinion that signs or symptoms of the condition existed prior to the customer entering into the contract.
    • It suggested HCF Life could deny coverage even if the customer was not aware of the pre-existing condition when entering into the insurance contract.

Section 47 of the Insurance Contacts Act 1984 (Cth) prevents insurers from excluding coverage for non-disclosure of a pre-existing condition where the customer was unaware of the condition when taking out the insurance and a reasonable person in the circumstances could not be expected to have been aware of the condition.

ASIC plans to seek penalties for misleading conduct, emphasising consumers deserve accurate information about their rights when making claims. See ASIC media release.


APRA

APRA Deputy Chair Margaret Cole – Speech to the AFR Super & Wealth Summit 2024

APRA Deputy Chair Margaret Cole addressed the importance of accountability in the superannuation sector, highlighting concerns over trustees' discretionary spending that may not align with members' best financial interests. She announced intensified scrutiny of fund expenditures, backed by enhanced data collection, to ensure transparency and accountability. Cole emphasised trustees must prioritise member outcomes and demonstrate justifiable spending in their fiduciary roles.

To read the full speech, see here

Superannuation

APRA increases transparency of super fund expenses

APRA has released its inaugural publication of the fund level data on expenditure covering a broad range of categories, including investment-related expenses, as well as administration and other expenditure, such as advertising, sponsorship and payments to industrial bodies. 

The publication of this data was foreshadowed in a letter released to superannuation trustees on 22 October 2024 which also outlined APRA’s intensified supervision of fund level expenditure. The letter notes APRA will take a targeted approach in relation to expenditure, partly informed by the new fund level data on expenditure.

The expenditure data for financial year 2022-23 is released as supplementary tables to the following publications: 

The fund-level expenditure data will be published annually with data for the financial year 2023-24, to be released in early 2025.

See APRA media release

Insurance

APRA and ASIC publish latest data on life insurance claims and disputes – June 2024

APRA has released its Life Insurance Claims and Disputes Statistics publication, covering a rolling 12-month period from 1 July 2023 to 30 June 2024. This publication presents the key industry and entity-level claims and disputes outcomes for 17 Australian life insurers writing direct business (that is excluding reinsurance). 

ASIC’s MoneySmart life insurance claims comparison tool has also been updated with the latest data. The online tool compares insurers across cover types and distribution channels on four metrics – the percentage of claims accepted, the length of time taken to pay claims, the number of disputes and the policy cancellation rates. See APRA media release and ASIC’s life insurance claims comparison tool.


Legislation and proposed legislation 

Financial market infrastructure reforms: regulations made

On 24 October 2024, the Corporations Legislation Amendment (Financial Market Infrastructure) Regulations 2024 (Cth) (the Regulations) commenced in law. The Regulations support the amendments in the Treasury Laws Amendment (Financial Market Infrastructure and Other Measures) Act 2024 (Cth) (TLA Act 2024) which amends the Corporations Regulations 2001 (Cth) to, among other things:

  • Repeal redundant provisions in relation to prescribed financial markets and widely held market bodies are no longer relevant; in particular, to replace the phrase ’prescribed financial market’ with ’declared financial market’ in line with the amendments made by the TLA Act 2024
  • Exclude certain contracts from the operation of the stay provisions inserted by the TLA Act 2024 as part of the crisis management and resolution regime in respect of clearing and settlement facility licensees.

For further details, see the Regulations.

New Bill to stream financial advice

The Corporations Amendment (Streamlining Advice Process) Bill 2024 (Cth) proposes to amend the Corporations Act 2001. This Bill was introduced into the House of Representatives and received its second reading speech on 4 November 2024.

According to the explanatory memorandum, the Bill proposes to:

  • Streamline the engagement process between a financial adviser (providing entity) and their client
  • Provide for the creation of a clear and concise Letter of Engagement, prior to any financial advice being provided and streamline a Record of Advice supplied to the client by a providing entity.
  • Reduce the administrative burden on providing entities, through the streamlined process of engagement created, for all forms of advice sought.

The explanatory memorandum to the Bill provides the changes outlined in the Bill are informed by and build upon, the 2022 Quality of Advice Review, specifically ‘Recommendation 9 – Statement of Advice’ and the ‘Good Advice Duty’.

See the Bill.

Government introduces Scam Prevention Framework

The legislation establishing the Scams Prevention Framework, the Scams Prevention Framework Bill 2024, was introduced into Parliament on 7 November. Banks, social media platforms and telecommunications companies face hefty fines if they do not take reasonable steps to prevent, detect, disrupt, respond and report scams and attempted scams in their businesses. Victims will have pathways to compensation if the business fails to meet the new standards.

The ACCC will have new powers to direct businesses to take specific steps to keep their customers safe from scammers and the Australian Financial Complaints Authority (AFCA) will be empowered to resolve consumer claims of scams across these sectors (currently limited to the banking sector).

The Scam Prevention Framework (SPF) will include fines of up to $50 million for non compliance.

Once legislation passes Parliament, the SPF will:

  1. Enable the minister to establish sector specific codes. The Codes will impose more granular and sector-specific mandatory obligations on banks, telecommunication service providers, social media platforms and others.
  2. Mandate these designated sectors have internal dispute resolution mechanisms that are clear, accessible and transparent for consumers. Currently social media platforms have no legislatively mandated mechanism for consumers to raise disputes.
  3. Allow the minister to make SPF rules as delegated legislation which would, among other matters, set out guidance on how to apportion liability for internal dispute resolution (IDR) between one or multiple businesses who are at fault to assist victims seek redress.
  4. Enable a single external dispute resolution (EDR) scheme for scam complaints made under the SPF where a dispute cannot be resolved at IDR. The minister has indicated his intention to authorise the AFCA as the EDR scheme for the SPF. 
  5. Build a mandatory coordinated intelligence sharing ecosystem requiring timely reporting and information sharing across industry and government.

See a copy of the Bill and Explanatory Memorandum.

See Treasury media release


G+T articles

G+T Insight - Corporate Advisory Update – October 2024 – focuses on key legal developments over the last month which are particularly relevant to in-house counsel – Sally Randall and Hiroshi Narushima (31 October 2024).

G+T Insight - Regulatory Rumblings – Quarterly Update October 2024 – provides a quarterly update on key enforcement developments by ASIC from August to October 2024. Covering major enforcement actions, regulatory changes and priorities including climate-related financial disclosures, superannuation sector misconduct. As well as updates to the Banking Code, while also highlighting ASIC's strategic focus areas and upcoming regulatory expectations – Elizabeth Hilliard and Paddy O’Sullivan (31 October 2024).

G+T Insight - Financial Services Forum Key Takeaways – provides a recap of a Financial Services Forum held on 31 October 2024. Featuring discussions and presentations from industry leaders and regulators on emerging regulatory issues, including financial services M&A trends, digital disruption, upcoming regulatory frameworks and industry strategies to address scams – Elizabeth Avery and Adam D’Andreti (6 November 2024).

G+T Insight - Boardroom Brief: Week commencing 4 November 2024 – Justin Mannolini and Cassandra Lee (5 November 2024).

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