Technology and Digital

On all aspects of its five year multi-billion-dollar IT transformation program, including the transformation of its business support systems, operational support systems and mediation systems.

On the replacement of the clearing and settlement system (CHESS) that underpins the Australian Stock Exchange – a critical core systems projects in Australia.

On its strategic IT transformation and outsourcing activities over the last decade, including core systems projects.

On many of its strategic IT initiatives including replacement of core legacy systems with a new core banking platform.

On the procurement and implementation of ERP systems for finance systems, HR and payroll systems and e-procurement.

On the procurement of new core banking systems.

On many IT projects including Sydney Water’s enterprise licensing arrangements for several major IT vendors.

On its enterprise cloud and licensing arrangements with Microsoft.

On several strategic client enterprise licensing deals in Australia.

On a 15-year plus deal with a direct competitor in respect of the licensing, development and support arrangements of the client’s next-generation e-banking platform.

On a relationship agreement governing the licensing of software from Amdocs to Telstra Corp, along with ongoing maintenance and support services.

On its strategic IT projects, including enterprise licensing, IT outsourcing, applications services and telecommunications and network services.

On the regulatory issues involved in expanding the footprint of current products (eg IaaS) rolling out Telstra’s new cloud-based products throughout Asia Pacific (Telstra Global).

On cloud processing arrangements with global software vendors and a data sharing arrangement involving transactional banking services.

In drafting and negotiating a contract for the supply of an online platform for procurement management from a US-headquartered SaaS vendor.

On a range of issues impacting how Microsoft protects and uses the data of its customers as a cloud service provider.

On its whole of government arrangements with global cloud providers including Google, AWS, Microsoft and Oracle.

On customer terms and distribution arrangements for PwC’s Food Trust platform and a blockchain-driven SaaS platform.

On a first of its kind and scale roll out of zero emission- battery electric buses and associated smart charging infrastructure for bus services in Sydney.

On all aspects of the contracting related to its ‘ATMS’ traffic management system for the Australian standard gauge freight network, including the ATMS’ ongoing development, roll out and maintenance.

On the transformation of their operational technology stack over the last 8 years including implementation and operation of a first-of-its-kind multi-tenanted tolling system and the development of state-of-the-art Intelligent Transport Systems.

On the competitive procurement as a service of SMC’s operational technology services, including a novel SAP as a service capability.

On an assurance program for the $4 billion OneSKY program.

On its once in a generation transformation of the Sydney Trains suburban and intercity network to replace legacy signalling and train control systems with an advanced, integrated digital rail signalling and traffic management.

On outsourcing its help desk function to Capgemini and on a major data centre incident involving its IT service provider, including complex upstream and downstream liability issues.

On its global strategic IT outsourcing and transformation program, involving the transformation of its applications and infrastructure environment into a unified and centralised services model.

On complex outsourcing arrangements with strategic technology partners, including IBM, TCS and Infosys.

On a major business process outsourcing for its procurement, supply chain and finance functions.

On its end-to-end business processing outsourcing and information technology outsourcing.

On the bank’s major IT outsourcing agreement over the past 18 years, including significant renewals and renegotiations of the agreement.

On its new national digital identity scheme and system to streamline identity verification processes for leading banks and other financial services institutions.

On its market leading development of a digital ID and verifiable credentials ecosystem for NSW.

On the establishment of a new alternative payments solution for integration to the PropertyMe platform.

On various matters including its national transmission services agreements with Broadcast Australia, satellite services with Optus, playout services and various platform arrangements.

On various submissions and policy positions including the privacy elements of the ACCC’s Digital Platforms Inquiry.

Separately on its launch in Australia. Including advising on mitigating risk associated with third-party marketplaces, development of platform terms and conducting data impact assessments.

On a ground-breaking proposal for a 10-year network sharing deal with TPG, which would have been the first Multi-Operator Core Network sharing arrangement in Australia.

On significant changes by its telecom provider to satellite configuration and services, impacting all uplinks and downlinks of existing satellite services.

On the transformation of its telecommunications arrangements, including the deployment of new telecommunications infrastructure to remote locations around the globe.

On the Critical Communications Enhancement Program, an upgrade of the entire NSW Government Radio Network providing radio communications to emergency responders in NSW.

On its government-wide telecommunications procurement arrangements.

On the transformation of its telecommunications systems and services.

On their investment in Skykraft, global air traffic management service start-up offering constant real-time communication via satellites.

On use of satellite and wireless services to meet its Universal Service Obligation.

On its satellite transmission agreements with Optus over many years, including various renegotiations reflecting satellite and service adjustments.

On the Australian satellite licensing and Australian coordination for the launch of a Panamsat satellite.

On a support arrangement for a satellite and mission simulator.

On the application of the Security of Critical Infrastructure Act 2018 (Cth) to its space assets.

On acquiring Southern Cross Media Group, significantly impacting Australia's mediascape by immediately separating certain ARN and Southern Cross licenses between them.

On tribunal proceedings to implement a new industry broadcast license scheme and rate for using sound recordings on commercial radio.

On ACMA's investigations into compliance with the Broadcasting Services Online Content Service Provider Rules and the Commercial Television Industry Code of Practice.

On its national transmission services agreements.

On a sensitive and business critical investigation by the Australian Communications and Media Authority (ACMA).

On a potentially highly damaging allegation of defamation during the campaign for a well-known Australian TV program.

Supported HTI’s Future of AI Regulation program and associated initiatives.

On issues of governance, intellectual property, privacy and data commercialisation issues relating to its AI solutions, including health information.

On AI governance (including director’s duties), assurance and regulation, including generative AI and development of internal AI policies and governance frameworks.

On its services arrangements with Digital Asset and VMware (Concord DLT) regarding the establishment and support of its new distributed ledger based clearing and settlement system.

On a number of mine automation initiatives, using AI to improve mine safety and productivity.

On the adoption of an AI solution and associated risk and ethical assessment.